• Best Rate Guarantee

Best Rate Guarantee

Book online through our website and if within the next 24 hours of booking you find a lower, immediate bookable rate on the internet, with the same reservation conditions (room category, dates, number of people staying, restrictions, terms and conditions), please contact us and we will match the rate plus extend a further 10% discount on your rate.


  1. Best Rate Guarantee applies to rates and reservations made online only.
  2. Reservation must be made directly via the hotel website prior to making a claim.
  3. Applicable against bookable rates for the same length of stay, dates of reservations, room category, number of persons, currency and other reservation conditions.
  4. Claims will only be accepted within 24 hours after reservation is made.
  5. No claims will be accepted for arrivals within 72 hours (3 days) of claim.
  6. Our dedicated team will investigate and inform you of our decision within 48hours of having received your claim.
  7. We will extend a further 10% discount on the booked rate once your claim is confirmed. Discount will be applied to your reservation prior to arrival and reconfirmed.
  8. To proceed with the claim please send us ALL the following information via email to reservation@balitonys.com or by fulfill below form.

Find a better deal somewhere else? We will match the price and give you additional discount & benefits. Claim