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  • Privacy Policy

Privacy Policy

Introduction
Tonys Villas and Resort Seminyak Bali ("we", "us", "our") respects your privacy, and is committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website www.balitonys.com and other online products and services ("Site"), when you contact guest services, or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and comply with applicable privacy and data protection laws.
This Privacy Policy explains our personal data practices and the choices you can make about the way your personal data is used.  This Privacy Policy gives effect to our commitment to protect your personal data and serves as the guidelines to be observed by hotels. You will be asked to consent to the terms of this Privacy Policy when making a reservation, registering for events or promotions, or otherwise corresponding with us via the Site or otherwise where required under applicable law. Otherwise, your continued use of the Site will constitute your deemed consent to the terms of this Privacy Policy.

Types of Personal Data We Collect
Information you provide to us: we collect personal data (including where applicable sensitive personal data) you provide directly to us.  This includes:
  • your full name and contact information, passport and visa information.
  • guests stay information, including the hotels where you have stayed, date of arrival and departure, goods and services purchased, special requests made, your service preferences, telephone numbers dialed and email, faxes, telephone and other messages received.
  • your credit card, mobile payment and other payment details.
  • any information necessary to fulfill special requests (for example, leisure, travel and guest preferences).
  • your reviews, feedback and opinions about our hotels, resorts, program and services;
  • information collected through the use of closed circuit
Information We Collect Automatically When You Use the Site: when you access or use the Site, we automatically collect personal data about you, including:
  • Log Information: we may collect system log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Site.
  • Device Information: we may collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers (such as, IP address, IMEI number, the address of the device's wireless network interface, or mobile phone number used by the device) and mobile network information.
  • Location Information: we may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information.  You can turn off location services for a device at any time, but this may turn off some useful features.
  • Information Collected by Cookies and Other Tracking Technologies: we and our service providers use various technologies to collect information, including cookies and web beacons.  Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular and count visits.  Web beacons are electronic images that may be used in our services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness.  For more information about cookies, and how to disable them, please see our Cookies Policy.
Information We Collect from Other Sources: we may also obtain personal data from our hotels and from our third-party service providers (such as information relating to the credit of guests) and from public sources and combine that with information we collect through our Site where we believe that it is necessary to help manage our relationship with you.  Where you provide personal data of third parties (for example, names and contact details of your family members in connection with bookings or family memberships), you confirm that you have their consent to provide their personal data to us. We recommend you show them this Privacy Policy.

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